Thanks for wanting to get in touch.
If you have a general enquiry please fill in the form below, or contact us directly using the relevant contact details.
LOST Ticketing enquires
You can search your emails for Eventbrite <[email protected]> “Your Tickets for Beers at the Basin – April 2022” or “Your Tickets for Beers at the Basin 2021”
If all else fails a ticketing reminder will be resent automatically before the event opens.
Ticket Refunds: available until Xmas, no hurry
If you cannot make the new date, you are welcome to request a refund
There is no hurry to process refunds as these will be available until Christmas.
If you require a refund please follow the instructions below.
Log in to Eventbrite.
Go to “Tickets” in your account. Select the Beers at the Basin 2021 Ticket.
Click “Request a refund”.
Enter your details and submit your request.
Festival Currency Refunds
Festival Currency Refund Enquiries, please visit the AWOP website, these are processed by AWOP direct and not us. Refunds are only available online from Monday 11th April to Sunday 24th April (midnight).